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Privacy Policy

World Eye Cancer Hope is committed to safeguarding your privacy. In the process of our work, we will use information collected from our supporters and beneficiaries to provide products and services, to help us understand more about how our website and other resources are used, and to be sure we are providing appropriate services in the best way.

The statement below is a requirement of the UK Data Protection Act and EU legislation, and aims to explain our data collection and processing practices.

Please read this policy carefully, as it will help you understand how we handle your personal information.  As this policy may change from time to time, please do check back for updates.

The Information We Collect 

Personally identifiable information includes names, e-mail and postal address, telephone and fax numbers, date of birth and bank card details.

How We Collect This Information 

Whenever you place an enquiry with us, register for any of our services or publications, make a donation or in any other way communicate with us, we will collect your personal information.  We may also collect your personally identifiable information from third parties.

The People Collecting Personal Information 

When you are asked to complete a form on our site that includes personal information, this information is received and viewed solely by the World Eye Cancer Hope staff.  Any exceptions will be clearly stated before you reach the form.  For example, when you make an online donation, your information is handled by a carefully selected third-party processing company.

How We Use Personal Information 

We use personal information to provide our supporters with products, services and information resources requested by the individual concerned.  This data is also used in administration, and to further our charitable aims and objectives, including fundraising.  We may need to share personal information with third-party service providers to carry out these activities.

We will only use personal information in direct marketing activities if the law allows us to do so, and if your have given us consent as the owner of that information.  Supporters can choose to “opt out” of these activities at any time by contacting us in writing at; World Eye Cancer Hope, Hampden House, Monument Park, Warpsgrove Lane, Chalgrove, Oxfordshire, OX44 7RW, ENGLAND, or by emailing info@wechope.org.

Sharing Personal Information With Others 

Generally, World Eye Cancer Hope will not disclose any personally identifiable information, unless we have express permission, or we are required to do so by law (for example, when running a criminal records check for potential volunteers).

We may share personal information with our third party service providers for marketing purposes, and we will also use this information ourselves to contact you for marketing purposes.  We never sell or rent personal information, and do not share information, except in the pursuit of our charitable aims.  We may occasionally agree with mutually aligned organisations to contact one another’s supporters, when there is a clear potential benefit to all parties.

Giving Consent 

When you choose to submit information to World Eye Cancer Hope, you are giving your consent to that information being used in the process of meeting your requests.

You also give your consent for us to transfer such information, if required by us, to countries outside the UK/EU, which may not operate equivalent high level data protection programs.  Where appropriate, we will require the third-party to enter into a contract with us to ensure continued protection of personal data.

You are invited to agree to or decline receipt of further information about our work.  Where you give consent,  we may communicate by email or regular mail.  Further information may include direct mailings, where we consider you would be interested.

Using Cookies

‘Cookies’ are small text files sent from a web server to a your browser, and saved on your computer’s hard drive.  Cookies can’t harm your computer or give anyone access to your computer.  They hold a modest amount of data about your visit to a website, and are designed to help improve your visit by:
• remembering settings, so you don’t have to reenter them each time you visit a new page ;
• remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it ; and
• measuring how you use the website to ensure it meets visitor needs.

Currently, the only cookies you will find on our website are generated by third party providers.  For example, if you visit a page that includes a video, cookies from YouTube or Authorstream may be served.  Similarly, when you visit one of our blogs, cookies may be generated by WordPress.  We do not control the setting of these cookies and we recommend you visit the third party websites for more information.

If we begin using our own cookies, we will let you know and tell you about each cookie in this privacy policy.

Please find below a list of third party providers whose cookies you may find on this website.  Click the link to see their privacy policy and cookie information.

You are free to block cookies from our website.  However, disabling these cookies may interfere with enjoyment and effective use of our website.  For information on deleting or controlling cookies, visit


Protecting Personal Information 

All communication from our website (email forms, donations etc) is processed on secure servers.  We are committed to protecting your personal information, but we cannot guarantee security of information supplied to us via the internet or regular mail.  You therefore give Information at your own risk. Once the information is received by us, it is kept secure on our own computers.  We endeavour to ensure this information remains accurate and up to date.

Right of Access 

You have the right to request a copy of your personal information held by us (though we may charge a small administration fee for this), to update that information and to request its withdrawal from our systems.

Changes to Personal Information 

We encourage you to help us keep your personal information accurate and up-to-date, by informing us of any changes.

Changes to This Privacy Policy 

We reserve the right to revise this policy at any time.  When so doing, notices of change will be clearly signed within our website, and we will consider continuing users to be accepting of these updates.

Minor Users 

If you are under 18 years of age, we encourage you to tell your parent, guardian or teacher that you are using our website.  Learning and talking about cancer can be difficult and it may be very helpful for an adult who looks after you to know about the information you can read here, so they can support you in understanding it.

If you have any queries about this statement please contact us for clarification.

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